Shipping Policy
Last updated: May 29, 2026
Processing Time
Orders are processed within 1-3 business days. You will receive a confirmation email once your order ships.
Shipping Rates & Delivery
United States:
- Free shipping on orders $50+ (5-8 business days)
- Standard shipping: $5.99 (5-8 business days)
- Express shipping: $12.99 (2-3 business days)
Canada:
- Standard shipping: $14.99 (7-12 business days)
Tracking
A tracking number will be emailed once your order ships. Please allow 24-48 hours for tracking information to update.
Shipping Carriers
We ship via USPS, UPS, and FedEx depending on destination and package size.
International
Currently we ship to the United States and Canada only. International shipping may be available in the future.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days at support@havenandhearth.com. We will arrange a replacement or refund.