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Refund and Returns Policy

Refund and Returns Policy

30-Day Return Policy

We accept returns within 30 days of delivery. Items must be unused and in their original packaging.

How to Initiate a Return

Email returns@havenandhearth.com with your order number and reason for return. We will provide a prepaid return shipping label.

Refund Timeline

Refunds are processed within 5-7 business days after we receive the returned item. Refunds are issued to the original payment method.

Non-Returnable Items

Final sale items and gift cards are non-returnable. Shipping charges are non-refundable.

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USPS / FedEx, 3–7 business days

30-Day Returns

No-questions-asked refund policy

1-Year Warranty

Manufacturer defect covered

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